Scammed !

Here’s what you can do to fight back.

Sourced from the Australian Banking Association

FIRST THINGS FIRST

If you suspect you’ve been scammed. Follow these simple steps before doing anything else.

Turn Off your device

Discontinue any communication you have with the scammer. i.e. hang up the phone.

Take a moment to collect your thoughts. Think about what information you may have given away, or the information on your computer, if they had access. Above all don’t be embarrassed or feel stupid over anything that may have happened. These people are very good at deception and the art of dishonesty.

If you think there’s a possibility the scammers have your bank details, or accessed your computer. Contact your bank immediately, and tell them what’s happened. Follow their advice.

Don’t turn your computer on until you’ve spoken to your bank or I.T. Professional. Often in these cases your bank accounts are frozen until your pc has been cleaned professionally and certified.


ScamWatch

Report your scam to SCAMwatch, run by the Australian Competition and Consumer Commission. Get information on how to recognise, avoid and report scams.

IDCARE

Contact IDCARE if your identity has been compromised. They help individuals and organisations reduce the harm from the compromise and misuse of their identity.

ACSC

Go to the Australian Government’s cybersecurity website for information on the simple steps you can take to protect your personal and financial information online.

Masterlink

Talk to someone you know and can trust, that also knows about computers and scams.

If you’re worried, want some advice or need your device “secured”. Then you’re more than welcome to call us. 

A friendly chat costs nothing. We’re here to help.


Call “Michael” or “Ben” on (07) 41255077 for advice & assistance