This service saves you having to unplug your computer and bring it into our workshop

Call our Remote Support team when you need our help. This service is far cheaper than having a house call, and you’re dealing with the technicians you know.

“Masterlink Support” will allow one of our technicians to connect to your computer. You will be able to see everything that’s happening, and we’ll explain how we’re fixing the issue, while you talk to our technician on the phone.

  1. Phone our technician on (07) 41255077 and ask for “Remote Support”

  2. Our technician will get you to click on one of the links below and give you instructions.

Please Note That There Is A Minimum Charge Of $36 For This Service

We cannot access your computer unless you open this app and give us the number.

Masterlink Support is safe. The technician fixing your computer is at our Torquay store and he’s probably the same technician who cames to your house or business.


Connection software is encrypted, secure and safe.

We cannot access your computer unless you open our support application and then call us to give our technician your ID Number and password.

 

FIRST TIME
We can accept payment by Credit Card

REVISITING US
If you’re an approved, existing client. We can send an invoice by email

DISCLAIMER
Masterlink Computers Qld cannot access your computer unless you have their “Masterlink Suppport” software running and you have provided the ID Number. Any information divulged to Masterlink Computers Qld during a remote support session, either through information directly divulged or accessed will be kept in the strictest confidence.