ML-Meet The Team

We’re proud of the highly motivated and qualified team we have working at Masterlink Computers. Let us introduce them to you!

Owner & Manager


Michael – Owner / Manager – Urangan

Looking after the various operations of the company and works out of our Urangan workshop, which specialises in projects, websites and overflow from the Hervey Bay workshop.

Owner & Accounts


Trish – Owner / Accounts – Torquay

Overseeing administration and also looks after the shop front at our Torquay store.



Rhianne – PA / Administration – Urangan

Taking care of the mountains of paperwork dished out by governement departments, which includes  training and compliancy.



Clint – Field Technician – Maryborough

Working out of our Maryborough office, Clint’s primary role is field support for Maryborough and Hervey Bay.

Network Technician Townsville


Derek – Network Technician – Townsville

Our Senior Technician who fronts our Townsville office. Derek’s primary role includes server and network maintenance, cloud services and backup support for Hervey Bay.

Support Technician


Bailey – Support Technician – Torquay

Assisting in our Torquay Workshop and On-Site technical call-outs.

2IC & Technician Torquay


Ben – 2IC / Technical Services – Torquay

Heading up our Torquay workshop, and acting as “Second In Charge” standing in for the manager (Michael), on the few occasions he gets a holiday.



Meg –  Company Mascot….

Born on December 12, 2009. Meg is a “Moodle”, a Maltese Terrier/Poodle cross. She spends much of her time sleeping, snacking and occasionally welcoming clients to the store… a vital member of the team.

Michael Trish Ben Derek Bailey Rhianne Clint Meg
Owner  & Manager


Owner & Accounts


2IC & Technician


Senior Network Technician Townsville


Technician Hervey Bay


PA & Administration


Maryborough Technician


Adorable Moodle



Masterlink has been around for over 30 years.

Robyn & Steve

Over 30 years ago Steve Grainger founded the company in premises on the corner of Bideford and Freshwater Streets. Back then Masterlink only sold gaming software; however it soon became apparent, that to successfully sell software, you also needed to provide appropriate hardware. At that time, computers were in their infancy and our customers soon sought technical advice and assistance. Once Masterlink’s first full time technician was employed the company had achieved its own momentum, growing in leaps and bounds from year to year.

It soon became apparent that more space was needed, so after just 12 short months new premises were purchased and the store relocated to it’s present location at shop 5, 486 The Esplanade. Extra services and products were soon added in response to the ever increasing tourism market and population of Hervey Bay. An internet cafe, equipment hire such as a data projector and onsite technical support for residential and business customers to name but a few.

Often we don’t realise how quickly things change! It’s shocking to consider that on special in 1995 a 286-16 computer with a star printer would cost you $2499. To look at Masterlink Computers today with its bright modern interior, highly qualified staff and full range of products and services. You would understand our amazement as we thumbed through our album.

But changed as it has, Masterlink has a long way to go yet. We are introducing a raft of innovative ideas, products and services – while keeping true to our mission statement. “To provide good old fashioned service – with a smile!”.

Our company will go forward by adhering to three basic principles. To provide “Quality Products”, “Competitive Prices” and “Outstanding Service” in equal quantities. All decisions made by management and staff will honour the “good old fashioned principles” handed down to us by our parents.

Masterlink “providing good old fashioned service – with a smile!”