Remote Support

“Masterlink Support” will allow one of our technicians to connect to your computer. You will be able to see everything that is happening, and we’ll explain how we’re fixing the issue, while you talk to our technician on the phone.

If you wish to proceed:

  1. Click on the link below to open our support app.

  2. Phone our technician on (07) 41255077 and ask for “Remote Support”

  3. Give your I.D. Number (from our app) to our technician

Please Note That There Is A Minimum Charge Of $36 For This Service

We can accept payment by Credit Card

If you’re an approved, existing client. We can send an invoice by email



Masterlink Computers Qld cannot access your computer unless you have their “Masterlink Suppport” software running and you have provided the ID Number. Any information divulged to Masterlink Computers Qld during a remote support session, either through information directly divulged or accessed will be kept in the strictest confidence.