NFP Support

WORKSHOP or ONSITE
8am-5pm Monday to Friday

PHONE (07) 41255077
After Hours – 04 47805367

REMOTE SUPPORT

We can connect to your computer or laptop and fix minor issues for you. You can see what we’re doing and disconnect us at any time.

Payment can be made at the time by credit card.

Masterlink Computers can provide Remote Support. We do this by either giving you instructions over the phone or “connecting” to your computer to fix minor issues for you.

If you need remote support, please phone one of our operators and we’ll guide you through the process. Our Support services are “safe” and require very little from you, other than a description of the problem.


We do not charge travel costs in the immediate Maryborough, Hervey Bay areas. However, beyond these areas charges will either be negotiated or be based on our hourly rate.

Please refer to our rates page for current pricing.


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DISCLAIMER
Masterlink Computers Qld will not access your network unless you have provided consent. Any information divulged to Masterlink Computers Qld during a remote support session, either through information directly divulged or accessed will be kept in the strictest confidence. We adhere to “best practice” and “privacy legislation” We are more than happy to provide “police checks” and/or sign confidentiality agreements.