Support - Technical Services

Welcome to Masterlink Computers Technical Services

The information on this page is made available as a resource to assist our customers. If you are unable to resolve your issue, please Contact Masterlink Computers on 41255077, we will do our very best to assist you.

INDEX:


Masterlink Email Contacts: 

Please Note: If you are making a general enquiry or wish to book a technicians time.
You should either phone our main number 07 41255077 or direct your enquiry to sales@masterlinkcomputers.com.au

Individual technician email accounts are not monitored in their absence. Therefore we are unable to gaurantee a response if you contact these addresses withour prior arrangement.

MANAGER

TECHNICAL

SALES

ACCOUNTS

Trish Nicholls

Aaron Erskine

Joel Harders

Mike Jenkins

Tim Sugden


Remote Assistance

Please note that this is a paid service available to account holders. Technician time is based on $85 per hr, in increments of 15mins. By establishing a link with one of our technicians, you agree to be invoiced accordingly. Although every care is taken, by using this "Remote Support Service" you also agree that Masterlink is not responsible for loss of data or consequential damages of any kind. Masterlink Computers Qld guarantees all information either viewed or discovered while conducting this service, will be kept in the strictest confidence.

PHONE 07 41255077 AND FOLLOW THE INSTRUCTIONS FROM OUR TECHNICIAN

  


 

 

 

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SUBMIT A WESTNET SUPPORT REQUEST

Phone: 1300 786 068
Email:
Westnet Support
Fax: 1300 554 160

 


 

 

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Sales or License Enquiries:

For Online Sales contact Microbe Pty Ltd on sales@microbe.com.au or telephone number +61 2 9676 7340 or 1300 88 3456

Technical Support:

Require support for your Kaspersky product?

For support on “Kaspersky Anti-Virus” or “Kaspersky Internet Security” products

(8:30 am to 6:30 pm – business days):
(9:00 am to 5:00 pm - Sat - Sun)
Tel: 1300 762 833
Email: support@kasperskyanz.com.au
 
For support on all Kaspersky network products
(8:30 am to 5:30 pm – business days):
Tel: 1300 780 256
Email:mailto:helpdesk@microbe.com.au

Only email support is available for OEM products.

Masterlink Computers is a Kaspersky Partner. We are familiar with the products and can help you to resolve any issue.